ServiceNow Encryption & Tokenization
StratoKey provides a secure replacement path as ServiceNow® Edge Encryption is retired. The StratoKey Data Protection Gateway delivers encryption and tokenization that safeguards sensitive data before it enters the ServiceNow cloud. Using FIPS-validated encryption with customer-held keys, StratoKey restores the sovereignty and compliance assurances lost under ServiceNow’s Platform Encryption. It integrates seamlessly with ServiceNow and other enterprise systems through a gateway-based deployment.
Get in Touch About Securing Your ServiceNow Data
Please provide details about your inquiry so we can assist you.
Get in Touch About Securing Sensitive Data Destined for ServiceNow
Please provide details so we can assist you.
ServiceNow® Edge
Encryption End-of-Life
ServiceNow Edge Encryption has been placed into end-of-renewal, directing customers to in-cloud “Platform Encryption" a bundle of Cloud Encryption and Field Encryption Enterprise. This shift removes the customer-side edge encryption proxy that allowed organizations to encrypt data before it is transmitted to ServiceNow and maintain separation between the encryption system and ServiceNow.
For regulated industries, this change creates new risks: loss of data sovereignty, reduced control, and potential non-alignment with compliance frameworks such as CMMC and ITAR.
- Data Sovereignty: Encryption occurs within the ServiceNow cloud, meaning sensitive data may leave approved jurisdictions and breach sovereignty requirements.
- Key Custody: Even with BYOK, keys are used inside ServiceNow’s environment, limiting full customer control.
- Compliance Alignment: In-platform encryption may not satisfy frameworks like CMMC or ITAR, which require customer-governed encryption boundaries.
- Audit and Assurance: Without client-side encryption, organizations lose independent visibility into cryptographic activity and access.
Replace Edge with The Cloud Data Protection Platform
StratoKey’s Data Protection Gateway replaces Edge Encryption with a customer managed encryption and tokenization layer that secures data before it enters the ServiceNow cloud. Organizations maintain full custody and control over the entire encryption process, enabling compliance with strict data protection and sovereignty mandates. StratoKey works seamlessly with ServiceNow, including external integrations, through a gateway-based deployment that preserves performance and user experience.
End-to-End FIPS 140-3 Validated Encryption for ServiceNow
StratoKey delivers true end-to-end protection with FIPS 140-3 validated encryption, securing data before it leaves your environment, as it moves through ServiceNow, and while it is stored or processed in downstream systems. This re-establishes the client-side encryption model that Edge Encryption provided, giving you full control over how and where encryption occurs. It also goes beyond the limits of Platform Encryption, which only encrypts data inside the ServiceNow cloud and cannot enforce sovereignty or pre-ingress protection.
Advanced End-to-End Tokenization for ServiceNow
StratoKey provides a tokenization gateway that replaces sensitive data with tokens before it reaches ServiceNow, ensuring regulated information is never stored in the platform and instead remains in sovereign, customer-controlled storage. This reduces breach exposure, strengthens compliance with CMMC, ITAR, GDPR, HIPAA, and FedRAMP, and ensures all regulated data remains fully under customer governance and control.
Cloud Data Protection ServiceNow Integration Features
- End-to-end FIPS 140-3 Validated encryption or tokenization of any ServiceNow field or file.
- Encrypt or tokenize ServiceNow Discovery (MID Server) Data.
- Full support of integrations and workflows.
- Supports SSO integration via SAML, OAuth, and OpenID Connect (OIDC) with leading IdPs.
- Replacement for ServiceNow Edge Encryption through client-side encryption and tokenization.
- CDP Platform delivers high performance and low latency to maintain seamless user experiences.
- Integrates with enterprise systems, including identity management platforms and SIEM.
- Continuous monitoring, detailed audit controls, and analytics to demonstrate compliance across ServiceNow environments.
Frequently Asked Questions
What is going to happen to ServiceNow® Edge Encryption?
ServiceNow announced the end-of-renewal for Edge Encryption. Customers are being directed to adopt Platform Encryption, which performs encryption within the ServiceNow cloud rather than on-premises.
How does StratoKey replace ServiceNow Edge Encryption?
StratoKey provides client-side encryption and tokenization that protects data before it enters the ServiceNow cloud. This restores customer control, removes potential access to sensitive data by ServiceNow and helps meet regulatory requirements for data sovereignty and compliance.
What is the downside to using ServiceNow Platform Encryption after Edge Encryption end-of-life?
With the retirement of ServiceNow Edge Encryption, customers lose the ability to encrypt and control data before it enters the ServiceNow cloud. Platform Encryption operates entirely within ServiceNow’s environment, meaning encryption and key use happen inside their infrastructure.
This shift reduces data sovereignty and access control, creating potential compliance issues for regulated industries such as defense, aerospace, and healthcare. Organizations under CMMC or ITAR may find Platform Encryption insufficient where encryption is required under customer governance rather than vendor management.
Will StratoKey integrate with our existing ServiceNow setup?
Yes. StratoKey integrates seamlessly with all ServiceNow modules, including Discovery, APIs, and workflows, without requiring changes to your instance or endpoints.
Ready to Replace ServiceNow Edge Encryption?
Secure Your ServiceNow Data
Get expert guidance on replacing ServiceNow Edge Encryption with StratoKey’s client-side encryption and tokenization solution.
- Replaces ServiceNow Edge Encryption with a modern data protection gateway that encrypts and tokenizes data before egress from your control.
- Maintains sovereign data control by keeping regulated information stored within your own environment.
- Strengthens compliance with frameworks like CMMC, ITAR, GDPR, HIPAA, and FedRAMP through enhanced protection and auditability.